1. Introduction
Bayside Property Care respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
By using our website or engaging our services, you consent to the practices described in this policy.
2. Who We Are
Bayside Property Care provides property oversight and related services in St Helena Bay, South Africa.
For the purposes of POPIA, Bayside Property Care acts as the responsible party for personal information collected through this website and in the course of providing services.
Contact details:
Email: baysidepropertycare58@gmail.com
Telephone: 064 919 4141
Location: St Helena Bay, South Africa
3. Personal Information
We Collect
We may collect and process the following personal information:
-
Full name
-
Email address
-
Telephone number
-
Physical address of property in St Helena Bay
-
Billing and payment information
-
Correspondence records
-
Information provided in contact forms or service agreements
We do not intentionally collect personal information from children.
4. How We Collect Information
Personal information may be collected through:
-
Website contact forms
-
Email communication
-
Telephone enquiries
-
Service agreements and contracts
-
Quotations and onboarding documentation
Information is collected directly from you unless otherwise authorised.
5. Purpose of Processing Personal Information
We process personal information for legitimate business purposes, including:
-
Responding to enquiries
-
Providing quotations
-
Entering into service agreements
-
Managing and delivering agreed services
-
Communicating about property matters
-
Coordinating contractors or service providers on your behalf
-
Issuing invoices and processing payments
-
Complying with legal and regulatory obligations
We only process personal information that is necessary for these purposes.
6. Disclosure of Information
Personal information will not be sold or shared for marketing purposes.
Information may be shared where necessary with:
-
Licensed contractors and service providers engaged on your behalf
-
Professional advisors
-
Regulatory authorities, if legally required
All disclosures are limited to what is reasonably necessary.
7. Security of Information
We take reasonable administrative and technical measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
These measures include:
-
Controlled access to client records
-
Password-protected digital systems
-
Secure storage of physical documentation
While we take appropriate precautions, no system can guarantee absolute security.
8. Retention of Information
Personal information will be retained only for as long as necessary to:
-
Fulfil the purpose for which it was collected
-
Comply with legal, accounting, or reporting requirements
-
Enforce contractual obligations
Once information is no longer required, it will be securely deleted or destroyed.
9. Your Rights Under POPIA
Under POPIA, you have the right to:
-
Request access to your personal information
-
Request correction of inaccurate or incomplete information
-
Request deletion of personal information where appropriate
-
Object to the processing of your personal information
-
Lodge a complaint with the Information Regulator of South Africa
Requests may be submitted in writing using the contact details provided above.
10. Cookies and Website Data
Our website may use basic cookies or analytics tools to improve functionality and user experience.
Cookies do not collect personally identifiable information unless voluntarily submitted through forms.
You may adjust your browser settings to refuse cookies if preferred.
11. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation or business practices.
The latest version will always be available on our website.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Bayside Property Care
St Helena Bay, South Africa
Email: baysidepropertycare58@gmail.com
Telephone: 064 919 4141